Due to the digital and instantly accessible nature of our products, all sales are considered final. By purchasing from Gersuz.com, you agree to this refund policy.
1. Non-Refundable Products
All products on Gersuz.com are digital tools or services delivered automatically upon successful payment. Once the transaction is complete, we are unable to offer refunds, exchanges, or cancellations.
2. Responsibility of Use
It is your responsibility to ensure that the products meet your technical, legal, or regional requirements before making a purchase. Gersuz is not responsible for:
- Incorrect product expectations
- Misuse of tools
- Incompatibility with your local regulations or devices
3. Exceptions
We may review refund requests in exceptional cases involving:
- Duplicate charges
- Failed or corrupted downloads
- Technical errors that prevent product access
To be eligible for such a review, you must contact our support team via our Form within 24 hours of the purchase, including proof of the issue.
4. Support & Assistance
We are committed to helping you with any product-related issues. If you experience technical problems, please reach out to our support team. While we cannot offer refunds in most cases, we are happy to assist in resolving access or functionality problems.
Thank you for your understanding and support.