How to Cancel or Pause a Email Marketing Campaigns

How to Cancel Email Marketing Campaigns

Canceling an email marketing campaign permanently stops its current sending process and cannot be undone.
If you want to continue a canceled campaign, you must start the sending process again from the beginning.
As a result, recipients in the selected list may receive the same email again when the campaign is restarted.
Canceling a campaign that has not yet entered the sending queue and has not started sending does not interrupt its delivery process.
Once a campaign is canceled, the cancellation cannot be reversed or resumed.

⚙️Cancel Scheduled Campaigns

1. Go to Email Marketing Campaigns from the sidebar.
2. Click the Schedule Button on the campaign you want to cancel.
3. A list of campaigns in the Schedule Queue will appear.
4. Click Remove to take the scheduled campaign out of the sending queue.

This instantly cancels the scheduled delivery.

⚙️ Cancel in Queue and Sending Campaigns

1. From the dashboard sidebar, go to Analytics.
2. Scroll Down to the Statistics section.
3. Locate the Campaign you want to cancel.
4. Open the Three-dot Menu on the right side.
5. Select Cancel.

How to Pause and Resume Email Marketing Campaigns

Pausing an email marketing campaign temporarily stops its sending process without disrupting the campaign.
When a paused campaign is resumed, sending continues from the point where it was paused.
This means that recipients who have already received the email will not receive it again as part of the same resumed campaign.
Pausing a campaign that is currently sending does not cancel or restart the campaign; it only temporarily stops its delivery.
If another campaign is waiting for the sending queue to become available, pausing the active campaign can release the queue and allow the waiting campaign to start sending.